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Position Details
Reference No.
47267
Title
Dutch Customer Support Representative VAC-15653T
Category
Employment Type
Full Time
Available Positions
1
Location(s):
Larnaca
Posted On:
28/11/2017
Contact Details
Company
StaffMatters Recruitment
Contact Person
Administration Team
Address
4th floor Limassol Roussos Tower, Corner Anexartesias & Kyriakou Matsi
Limassol
Phones
+35725341383
Email
admin@smstaffmatters.com
Job Description

Our client a Global Customer Support Outsourcer with an extensive network of offices globally are looking to hire additional staff for their expanding Call Centre based in Larnaca.

They are looking to hire candidates for their Dutch Customer Support team that will be responsible for:

Providing a professional back and front office service function for our client's project in line with the contractual agreements.

Receiving and handling incoming phone calls and e-mails, faxes or letters

Commercial processing of billing requests

Providing information and answering queries about the products

Giving support to customers in general related questions

Giving guidance and solving problems

Providing a positive experience for customers

The ideal candidates will have/be

Fluent in Dutch (written/spoken)

Conversational English 

Service orientation and quality awareness 

Good PC skills

Good communication skills

Have a strong customer service focus

Have the ability to multi-task

Be a team player

The company is offering: 

A monthly salary of 1300 Euros gross per month x 12 salaries 

Monthly bonus based on performance (up to 250 Euros per month)

Medical/Health Insurance

21 days annual leave per year

Performance incentives

Paid introduction training

Special discounts and offers

Career development opportunities

Modern office and international working environment

Free Greek courses

Monthly Company activity day

The company is also offering a relocation package to candidates currently base abroad and looking to relocate to Cyprus that will include:

Flights to Cyprus

Accommodation for the initial 2 weeks upon arrival

Real-Estate support in order to secure permanent accomodation thereafter

Other Requirements

To apply for this vacancy, please send your CV to admin@smstaffmatters.com quoting the above Job title along the VAC number or alternatively call +357 25341383  for more information.