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Limassol
Job Description
Our client is a leading provider of foreign exchange trading services. Due to the expansion of their services they are currently seeking to recruit an experienced Spanish Speaking Clients Relationship Officer who can add value to their existing team.
The right candidate will have a minimum of 2 years relevant experience as well as experience in Business Development in the FX industry.
Job Responsibilities
- Assists customers who wish to open a trading account
- Handles welcome calls/call-back requests
- Maintains contact with existing clients to ensure high levels of client satisfaction
- Provides general information in regards to platforms and services offered
- Informs and assists clients in relation to the use of all current and future products
- Provides quality and efficient live support to existing and potential clients
- Maintains professional internal and external relationships that meet Company’s core values
- Delivers service and support to customers through live chats, emails, phone calls and meetings
- Collects customer feedback and follows up e.g. requests for new products and services
- Suggests ideas and actions to develop the market
- Coordinates with the marketing departments in regard to planning seminars, expos and translations of certain campaigns
Requirements
- University Degree preferably in Finance or Economics
- Previous relevant working experience will be considered an asset
- Excellent command of the English and Arabic language
- Computer literacy with very good working knowledge of Microsoft Office applications
If you're interested in this role, please send your CV to admin@goldencareers.com.cy