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Limassol
RESPONSIBILITIES & DUTIES
The ideal candidate will join a dynamic and fast-paced working environment. The candidate should have a proactive and enthusiastic approach and be a “team player” who works well under pressure.
• Handling of all partners' incoming support queries efficiently and timely.
• Handling all various partnership payments efficiently and timely, with accurate checks and calculations.
• Responsible for payout groups technical setup and smooth coordination.
• Able to investigate several scenarios before presenting a comprehensive summary of each case.
• Coordinate between several departments to ensure smooth partners onboarding and operation.
• Continuously research and analyze offerings industrywide and present recommendations for improvements and/or new ideas / promotions.
• Coordinate with relevant departments regarding promotional content and overall presentation of the partnership program, as well as ensuring that necessary approvals/checks are in place for new offerings
• Responsible to generate and maintain adequate reports and presentations relating to partners timely, whenever requested by relevant management.
• Continuously monitor and evaluate partners' activities through several channels and provide timely update and recommendations.
• Responsible to test any new products / systems to ensure proper setup prior to launch.
REQUIREMENTS
• Languages required: English fluency is a must, any additional language is an advantage
• University degree or equivalent (Business, Finance, Economics or relevant field)
• A Statistics or Data Analytics Major would be considered as an advantage
• Experience working with investment firms, specifically the Forex industry, will be considered an advantage
• Strong analytical/ numerical skills must be accompanied with strong interpersonal and communication skills
• Excellent knowledge of Microsoft Excel and Power Point
• Ability to swiftly assimilate new information and concepts
• Ability to multi task and prioritize effectively
• Comfortable working in a high-pressure environment and adhering to strict deadlines
Knowledge of MetaTrader platforms and CRM Sugar will be considered an advantage.